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PATIENT RIGHTS

In accordance with Health and Safety Codes, the Mid Dakota Clinic Surgicenter and Medical Staff have adopted the following list of Patient Rights.

Patients have:
  1. The right to quality care and treatment given with respect, consideration, and
    dignity without being subjected to discrimination or reprisal.     
  2. The right to appropriate personal privacy.
  3. The right to receive care in a safe setting.
  4. The right for reasonable attempts to be made by health care professionals and staff to communicate in their primary language or manner.
  5. The right to the privacy of information regarding patient's diagnosis, treatment, options, communication, and the potential outcomes of the treatment as well as access to information contained in his/her medical record.
  6. The right to be provided, to the degree known, information concerning their diagnosis, evaluation, treatment, and prognosis. When it is medically inadvisable to give such information to a patient, the information will be provided to a person designated by the patient or to a legally authorized person.
  7. The right to participate in decisions concerning care and treatment except when participation is contraindicated for medical reasons.
  8. The right to know the physician performing his/her procedure may have financial interest or ownership in MDC Surgicenter.
  9. The right to be informed of patient responsibilities, conduct, participation, and the MDC Surgicenter rules affecting the patient's treatment.
  10. The right to knowledge of services provided at this facility.
  11. The right to discharge instructions, including information about after hours' care and emergent care.
  12. The right to detailed information regarding service fees, all charges, and payment policies.
  13. The right to refuse participation in experimental research.
  14. The right to receive the policy on advance directives and living wills in the facility, and the right to be given information upon request on how to obtain them.
  15. The right to receive information on the MDC Surgicenter’s non participation in advance directives.
  16. The right to knowledge of the medical staff credentialing process, upon request.
  17. The right to know the names of those treating the patient.
  18. The right to truthful marketing or advertising utilized by the facility.
  19. The right to be informed if the physician does not carry malpractice insurance.
  20. The right to address a grievance and how to voice grievances regarding treatment or care that is (or fails to be) furnished.
  21. The right to know methods of providing feedback, including complaints.
  22. The right to refuse a treatment, as permitted by law. One can refuse treatment or change providers and still receive alternative care or provider if available.
  23. The right to be fully informed regarding one’s condition.
  24. The right to understand and sign an Informed Consent form before receiving care.
  25. The right to appropriate assessment and management of pain.
  26. The right to continuity of care.
  27. The right to respectful, safe care and treatment free from seclusion, restraints, abuse, and harassment.
  28. The right to have a family member notified of his/her admission as well as notification of his/her personal physician, if requested by the patient.
  29. The right to leave the facility against the advice of his/her physician.
  30. The right to express spiritual and cultural beliefs.

PATIENT RESPONSIBILITIES

The Medical and Nursing Staff of this facility are committed to serving their patients and families with the highest standards of care. Patients are provided with this list of responsibilities so that they may participate in their care in the most effective manner possible.
 
  1. The patient is responsible for providing accurate/complete information related to his/her health, any medications (including over-the-counter products and dietary supplements), allergies and sensitivities, reporting perceived risks in his/her care, and for reporting unexpected changes in his/her health.
  2. The patient and family are responsible for asking questions when they do not understand, what a staff member has told them about the patient’s care or expectations of what they are to do.
  3. The patient is responsible for following and participating in the treatment plan established by his/her physician, including the instructions of nurses and other health professionals as they carry out the physician’s orders.
  4. The patient is responsible for notifying the MDC Surgicenter office when unable to keep a scheduled appointment.
  5. The patient is responsible for providing his/her health care insurance information,  accepting financial responsibility for any charges not covered by insurance, and assuring the financial obligations of his/her care are fulfilled as promptly as possible.
  6. The patient is responsible for the consequences if he/she refuses treatment or fails to follow the practitioner’s instructions.
  7. The patient is responsible for being respectful and considerate of other patients and organizational personnel.
  8. The patient will provide a responsible adult to transport him/her home from Mid Dakota Clinic Surgicenter and will remain with him/her for 24 hours if required by his/her provider.
These right and responsibilities outline the basic concepts of service here at the Mid Dakota Clinic Surgicenter. If you believe, at any time, our staff has not met one or more of the statements during your care here, please ask to speak to the Medical Director or Nurse Manager. We will make every attempt to understand your complaint/concern. We will correct the issue you have if it is within our control, and you will receive a written response.

Bob Winandy
Mid Dakota Clinic Surgicenter Director
(701) 530-6100

Marvin Lein
Mid Dakota Clinic CEO
(701) 530-6000

Health Facilities Division of the Department of Health Services
(701) 328-2352


Website for the Office of the Medicare Beneficiary Ombudsman: Visit www.medicare.gov or call 1-800-MEDICARE (1-800-663-4227) or use www.cms.hhs.gov/center/ombudsman

 

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