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What You Need to Know
Selecting your doctor
Selecting your doctor is one of your most important healthcare decisions. You can find more information about the doctors you know and trust right here or you can call 530-6000, toll-free 800-472-2113.
Scheduling your appointment
You can make an appointment by stopping in at any of our locations, or by calling 530-5550, toll-free 877-530-5550. You can also schedule an appointment online.
When scheduling an appointment, please provide us with the general reason for your medical visit and the following information:- Full name (married and maiden)
- Phone number (home and work)
- Date of birth
- Mailing address
- Billing party's name
This information will be requested whenever an appointment is scheduled to ensure speed and accuracy in identifying your medical record.
If your appointment involves special services such as an insurance physical, a Workforce Safety and Insurance (WSI) examination, Veteran's Administration examination, services provided through Social Services or the Public Health Service, please inform the receptionist so that these services can be properly arranged.
If you have been referred to the clinic by another doctor, please let us know so that we may keep the referring doctor informed.
Canceling an appointment
If you must cancel your appointment or will be arriving late, please call us as soon as possible so that another patient may be served during your scheduled time. We strive to reserve adequate time for each patient to ensure quality medical care and minimal waiting time.
Follow-up visits
If you need a follow-up evaluation or treatment, please stop at the reception desk on your way out to schedule your next appointment.
TODAY Clinic
For your convenience, we offer the TODAY Clinic with no appointment necessary. The TODAY Clinic is generally staffed by doctors of the Family Medicine department and other specialists in Pediatric & Adolescent Medicine and Internal Medicine. The TODAY Clinic is open at the 9th & Rosser location during these hours:- Monday-Friday, 8AM to 8PM
- Saturday & Sunday, 9AM to 1PM
The TODAY Clinic is open all holidays except Easter Sunday, Thanksgiving and Christmas Day. Patients at the TODAY Clinic are typically seen on a first-come first-served basis and rotated among the doctors on duty. To reach the TODAY Clinic, call 530-6200, toll-free 800-472-2113, ext. 6200.
Emergencies
For a life-threatening emergency, call 911 or go to the St. Alexius Emergency & Trauma Center at 10th Street and Rosser Avenue.
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